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Payments

Secure, Flexible Ways to Pay

Book your safari with confidence. We accept major cards, M‑Pesa and leading cryptocurrencies — processed securely and confirmed quickly.

Accepted payment methods

credit_card

Cards (debit & credit)

Visa, Mastercard and other major cards via our PCI‑DSS‑compliant processor with 3‑D Secure.

Visa Mastercard 3‑D Secure
smartphone

M‑Pesa (Kenya)

Pay quickly with STK Push or Pay Bill. Ideal for local guests and last‑minute bookings.

STK Push Pay Bill Till
paid

Crypto

Pay with leading digital assets. The total due is quoted in your chosen coin at checkout.

BTC ETH USDT USDC BNB

How payment works

Cards

  1. Choose card at checkout and enter your details.
  2. Complete 3‑D Secure authentication (if prompted).
  3. Instant confirmation. A receipt is emailed immediately.

We never store full card numbers. Payments are processed by a PCI‑DSS‑compliant gateway.

M‑Pesa

  1. Select M‑Pesa and enter your mobile number.
  2. Approve the STK Push on your phone, or use the Pay Bill/Till details provided.
  3. You'll receive an SMS confirmation; we'll confirm your booking immediately afterwards.

Crypto

  1. Choose your coin at checkout (BTC, ETH, USDT, USDC, BNB).
  2. We generate a time‑limited address/QR with the exact amount.
  3. Send the payment; we auto‑detect confirmations and email a receipt.

The rate is locked at checkout for a limited window to account for volatility.

Payment Speed & Fees

Cards

Instant

Completion depends on your bank's 3‑D Secure verification.

  • • Charges appear in your selected currency at checkout.
  • • Your bank may apply its own FX rate, if applicable.

M‑Pesa

Instant

Completes immediately after STK Push or Pay Bill approval.

  • • Make sure your SIM toolkit is active to receive prompts.
  • • Receipts are issued automatically after confirmation.

Crypto

≈ 1–20 min

Timing varies by network and fee priority. We confirm after sufficient confirmations.

  • • Supported: BTC, ETH, USDT, USDC, BNB.
  • • Rate is locked at checkout for a limited time window.

Fees & Important Notes

  • • Card and M‑Pesa processing fees are included in your quoted price.
  • • Your bank or wallet may apply its own FX rate where applicable.
  • • Prices may vary by group size, season and availability.
  • • Crypto network (miner) fees are paid by the sender and are not retained by us.
  • • Refunds, where applicable, are returned to the original payment method.
  • • For group bookings, split payments can be arranged on request.

Security & Protection

shield_lock

Encrypted Checkout

Our site uses SSL/TLS encryption. Card processing is handled by a PCI‑DSS‑compliant gateway with tokenisation and 3‑D Secure.

verified_user

Fraud Monitoring

All transactions are screened automatically for security. We may request ID verification for suspicious activity or unusually large transactions to protect both guests and staff.

Refunds & Changes

  • Cards/M‑Pesa: Refunds, when applicable under your booking terms, are returned to the original method.
  • Crypto: Refunds for cryptocurrency payments are issued in USDT (Tether) to your original wallet address, with applicable network fees deducted from the refund amount. You may choose to receive the full value as travel credits instead, which can be used for any future booking.
  • Amendments: Date or guest changes follow your package's specific policy. Our team will confirm any fare differences before processing.

Always review the cancellation policy for your chosen package before paying.

Payment FAQs

Which cryptocurrencies do you accept? expand_more
We currently accept BTC (Bitcoin), ETH (Ethereum), BNB (Binance Coin), USDT, and USDC. Networks are shown at checkout and your rate is locked for a limited time once selected.
Can I pay a deposit and the balance later? expand_more
Yes. Many packages allow a deposit to secure your dates, with the balance due before travel. The exact deposit and schedule appear during checkout.
Do you charge extra for M-Pesa? expand_more
No additional surcharge from us—your final price includes standard processing fees. Network/operator charges, if any, are displayed by M-Pesa.
How long do crypto confirmations take? expand_more
Typically 1–20 minutes depending on the coin and network congestion. We confirm automatically once required confirmations are met and email your receipt.
How are crypto refunds processed? expand_more
Refunds for cryptocurrency payments are issued in USDT (Tether) to your original wallet address; applicable network fees are deducted from the refund amount. Alternatively, you may choose travel credits for the full value.
How long do refunds take? expand_more
Refunds are typically processed within 5–10 business days for card/bank payments, and within 1–3 business days for crypto (after eligibility is confirmed). Travel credits are issued instantly once approved.
What exchange rate is used for crypto payments? expand_more
When you select a cryptocurrency at checkout, a live exchange rate is locked for a limited time (usually 15 minutes). If payment is not completed in this time, a new rate will apply.
Are there any extra fees? expand_more
Card and M-Pesa processing fees are included in your quoted price. Crypto network (miner) fees are paid by the sender and are not retained by us.

Need help with payment?

Our team is here to help — whether you're paying by card, M‑Pesa or crypto.

Contact Us View all FAQs
Address
Jabavu Lane 00100, Nairobi
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+254 700 000 000