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Payments

Secure, Flexible Ways to Pay

Book your safari with confidence. Pay in full, reserve now and pay later on eligible tours, or secure a tailor-made safari with a deposit — by card, M‑Pesa, or leading cryptocurrencies, processed securely and confirmed fast.

Accepted payment methods

credit_card

Cards (Debit & Credit)

Visa, Mastercard, and other major cards via our PCI‑DSS compliant processor with 3‑D Secure.

Visa Mastercard 3‑D Secure
smartphone

M‑Pesa (Kenya)

Pay quickly with STK Push or Pay Bill. Ideal for local guests and last‑minute bookings.

STK Push Pay Bill Till
paid

Crypto

Pay with leading digital assets. Total due is quoted in your chosen coin at checkout.

BTC ETH USDT USDC BNB

Choose When You Pay

Every booking is confirmed the same way — you choose the payment timing that suits your plans. The options available for your tour and travel date are shown at checkout.

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Pay in Full

The fastest path: pay the full amount at checkout and your booking is confirmed instantly, with your receipt and trip details emailed right away.

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Reserve Now, Pay Later

On eligible tours, reserve your spot with no upfront payment and pay in full by the pay-by date shown at checkout — typically a few days before travel. We send friendly reminders, and if payment isn't completed the reservation is released automatically with nothing owed.

No upfront payment Instant confirmation
savings

Deposit & Balance

On tailor-made safaris planned with our team, secure your dates with a deposit and pay the balance before travel. Your quote sets out the exact deposit and schedule, and your secure payment page tracks what remains.

Secure your dates Clear schedule

How Payment Works

Cards

  1. Choose card at checkout and enter your details.
  2. Complete 3‑D Secure authentication (if prompted).
  3. Instant confirmation. Receipt emailed immediately.

We never store full card numbers. Payments are processed by a PCI‑DSS compliant gateway.

M‑Pesa

  1. Select M‑Pesa and enter your mobile number.
  2. Approve the STK Push on your phone or use the Pay Bill/Till details provided.
  3. You’ll receive an SMS confirmation; we confirm your booking right after.

Crypto

  1. Choose your coin at checkout (BTC, ETH, USDT, USDC, BNB).
  2. We generate a time‑limited address/QR with the exact amount.
  3. Send the payment; we auto‑detect confirmations and email a receipt.

Rate is locked at checkout for a limited window to account for volatility.

Payment Speed & Fees

Cards

Instant

Completion depends on your bank's 3‑D Secure verification.

  • • Charges appear in your selected currency at checkout.
  • • Your bank may apply its own FX rate if applicable.

M‑Pesa

Instant

Completes immediately after STK Push or Pay Bill approval.

  • • Make sure your SIM toolkit is active to receive prompts.
  • • Receipts are issued automatically after confirmation.

Crypto

≈ 1–20 min

Timing varies by network and fee priority. We confirm after sufficient confirmations.

  • • Supported: BTC, ETH, USDT, USDC, BNB.
  • • Rate is locked at checkout for a limited time window.

Fees & Important Notes

  • • Card and M‑Pesa processing fees are included in your quoted price.
  • • Your bank or wallet may apply its own FX rate where applicable.
  • • Prices may vary by group size, season and availability.
  • • Crypto network (miner) fees are paid by the sender and are not retained by us.
  • • Refunds, where applicable, are returned to the original payment method.
  • • For group bookings, split payments can be arranged on request.

Security & Protection

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Encrypted Checkout

Our site uses SSL/TLS encryption. Card processing is handled by a PCI‑DSS compliant gateway with tokenization and 3‑D Secure.

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Fraud Monitoring

All transactions are screened automatically for security. We may request ID verification for suspicious activity or unusually large transactions to protect both guests and staff.

Refunds & Changes

  • Cards/M‑Pesa: Refunds, when applicable under your booking terms, are returned to the original method.
  • Crypto: Refunds for cryptocurrency payments are issued in USDT (Tether) to your original wallet address, with applicable network fees deducted from the refund amount. You may choose to receive the full value as travel credits instead, which can be used for any future booking.
  • Amendments: Date or guest changes follow your package's specific policy. Our team will confirm any fare differences before processing.

Always review the cancellation policy on your chosen package before paying.

Payment FAQs

Can I book now and pay later? expand_more
Yes. On eligible tours — including most of our day tours — you can reserve your spot with no upfront payment and pay in full by the pay-by date shown at checkout, typically a few days before travel. Your reservation is confirmed instantly, we send friendly payment reminders, and if payment is not completed by the deadline the reservation is simply released with nothing owed.
Can I pay a deposit and the balance later? expand_more
Yes. On tailor-made safaris planned with our team, a deposit secures your dates and the balance is due before travel — your quote sets out the exact deposit and payment schedule, and your secure payment page tracks what remains.
Which cryptocurrencies do you accept? expand_more
We currently accept BTC (Bitcoin), ETH (Ethereum), BNB (Binance Coin), USDT, and USDC. Networks are shown at checkout and your rate is locked for a limited time once selected.
Do you charge extra for M-Pesa? expand_more
No additional surcharge from us—your final price includes standard processing fees. Network/operator charges, if any, are displayed by M-Pesa.
How long do crypto confirmations take? expand_more
Typically 1–20 minutes depending on the coin and network congestion. We confirm automatically once required confirmations are met and email your receipt.
How are crypto refunds processed? expand_more
Refunds for cryptocurrency payments are issued in USDT (Tether) to your original wallet address; applicable network fees are deducted from the refund amount. Alternatively, you may choose travel credits for the full value.
How long do refunds take? expand_more
Refunds are typically processed within 5–10 business days for card/bank payments, and within 1–3 business days for crypto (after eligibility is confirmed). Travel credits are issued instantly once approved.
What exchange rate is used for crypto payments? expand_more
When you select a cryptocurrency at checkout, a live exchange rate is locked for a limited time (usually 15 minutes). If payment is not completed in this time, a new rate will apply.
Are there any extra fees? expand_more
Card and M-Pesa processing fees are included in your quoted price. Crypto network (miner) fees are paid by the sender and are not retained by us.

Need help with payment?

Our team is here to help—whether you're paying by card, M‑Pesa, or crypto.

Contact Us View All FAQs
Address
Jabavu Lane 00100, Nairobi
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Speak to us about safari reservations, customer care, or partnership opportunities.

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+254 700 000 000